Cookies Policy

The company PROMOTIONS DEVELOPMENTS ILLETAS SA, with CIF: A07793466, Address: C/ Enric Alzamora, 6, 8º, , 07002, Palma de Mallorca , Baleares, email: dpo@roc-hotels.com and website: www.roc-hotels.com expressly informs the user that this website uses first-party and third-party cookies to enhance user’s interaction experience and the way services are received on this site. When browsing or using our services the user expressly accepts our use of cookies. Notwithstanding that, the user has the possibility to block and eliminate the cookies by selecting the corresponding option on the browser that is being used. If the user blocks the use of cookies in his/her browser, this may have the consequence that some of the services and functionalities of the website will not be available.

*First-party (own) cookies: These are cookies that are sent to the terminal equipment of the user from an equipment or domain managed by the administrator, i.e. from where the services requested by the user are provided.

What is a cookie?

A cookie is a file which is downloaded from a website and which certain webs send to the browser of the user. These files are than stored in the user’s terminal equipment, which may be a personal computer, mobile phone, tablet, etc. These files allow the website to remember information about the user’s visit, such as language and his/her preferred options. This enables the website to recover information about browsing from the user’s equipment in order to ease subsequent visits and make the website more useful for the user by customizing its content.

How are cookies being used?

When browsing on this website users accept cookies to be installed in their terminal, which allows us to obtain the following information:

  • Statistical information about the web use.
  • User’s login in order to keep the web session active.
  • Preferred web format when browsing from mobile devices.
  • Last searches performed when using the services offered on the website, as well as data about the personalization of these services.
  • Information about advertisements shown to the user.
  • Information about surveys the user has completed.
  • Data about the connection to social networks (for users who access using their Facebook or Twitter account).
Types of cookies used

This website uses both temporary session cookies and persistent cookies. Session cookies only store data while users access the website, whereas persistent cookies store data in the terminal equipment in order to be accessed and used in more than one session. They are used to store information that is useful for providing the service requested by the user at a single occasion.

Depending on the purpose of processing the data obtained through cookies, the website can use:

1. Technical cookies

These cookies enable the user to browse a website, platform or application and make use of the different options or services offered thereon; these types of cookies may be used for example to control traffic and data communication, identify the session, grant access to restricted areas, remember items in an order, make the purchase of an order, fill out a registration or request form to participate in an event, apply security features while browsing, store content in order to disseminate video or sound files or share content through social network platforms.

2. Customisation cookies

These cookies enable the user to access and receive the offered services based on some general predefined features which are configured on the user’s device according to a set of specific criteria such as language, type of browser used to access the services, geographical location of the terminal and regional configuration from where the services are accessed, etc.

3. Advertising cookies

These cookies enable the management, as efficiently as possible, of advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested; said management is being carried out based on different criteria such as edited content or frequency of the advertisements shown on the site.

4. Behavioural advertising cookies

These cookies enable the management, as efficiently as possible, of the advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested. These cookies store information about the user’s behavior obtained though on-going observation of his/her browsing habits, which enables the development of a specific profile and makes it possible to show targeted advertising.

5. Statistical analysis cookies

These cookies allow tracking and analysis of the behavior of users on the websites they browse. Information stored through these types of cookies is used to observe and measure the activity in websites, applications or platforms, as well as to produce browsing profiles of their users, all this being done in order to improve the services offered on basis of the data obtained from the user’s activity.

6. Third-party cookies

These are cookies that are sent to the terminal equipment of the user from an equipment or domain that is not managed by the administrator of the website, but by another entity who is processing the data obtained through the cookies. On some websites it is possible to install third-party cookies which make it possible to manage and improve the provided services, for example statistical services by Google Analytics or Comscore.

On this website the entity uses the following cookies which are described below:


How to manage cookies in your browser?

Users have the possibility to allow, block or delete cookies installed in their equipment by means of configuring the settings of the browser installed in their terminal.

How to manage cookies on PCs

If you would like to allow the use of cookies on our website, please follow these instructions:

Google Chrome
  1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
  2. Within 'Options' click 'Privacy'.
  3. Select 'Allow the use of cookies'.
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0
  1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
  2. Ensure that your 'Privacy' security level is set to medium or below.
  3. If the Internet settings are not set to medium level than the cookies will be blocked.
Mozilla Firefox
  1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
  2. Select the 'Privacy' icon.
  3. Click 'Cookies' and select 'Allow sites to set cookies'.
Safari
  1. When you open the browser, go to 'Tools' at the top of your browser window and select the 'Options' tab.
  2. Click the 'Security' tab and revise if the option 'Block third-party and advertising cookies' is selected or not.
  3. Click 'Save'.
Installation of cookies on Macs

If you are using a Mac and would like to allow the access of our cookies to your computer, please follow these instructions:

Microsoft Internet Explorer 5.0 for Mac OS X
  1. Go to 'Explorer' and select 'Preferences' on the navigation bar.
  2. Scroll down until you see 'Cookies' just below 'Receiving files'.
  3. Select the 'Never ask' option.
Safari for Mac OS X
  1. Go to 'Safari' and select 'Preferences' on the navigation bar.
  2. Click the 'Security' tab and select the option 'Allow cookies'.
  3. Select the option 'Only from site you navigate to'.
Mozilla and Netscape for Mac OS X
  1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
  2. Scroll down until you see 'Cookies' just below 'Privacy and Security'.
  3. Select 'Enable cookies for the originating web site only'.
Opera
  1. Click on 'Menu' at the top of your 'Opera' browser window and select 'Settings' on the navigation bar.
  2. Select 'Preferences' and click the 'Advanced' tab.
  3. Select the 'Accept cookies' option. If you block the use of cookies in your browser, this may have the consequence that some of the services and functionalities of the website will not be available.

In order to get a more precise control on privacy, in some browsers specific rules can be set to manage cookies for determined websites. This means that cookies can be deactivated in all sites except for those that the user trusts.

Conditions of Reservation

GENERAL CONDITIONS OF RESERVATION AND/OR PURCHASE. CONTRACT CONDITIONS.

Through our online booking service, you are booking a tourist accommodation booking, a service subject to the following conditions:

These General Conditions establish, together with the other terms and conditions, the legal framework that will regulate the contracting of services consisting of the provision of hotel accommodation services, carried out through the website www.roc-hotels.com This website belongs to the Entity PROMOTIONS DEVELOPMENTS ILLETAS SA, NIF/CIF: A07793466., Address: C/ Enric Alzamora, 6, 07002 - Palma de Mallorca - Baleares,  Phone: 971213090. Fax:. Email: dpo@roc-hotels.com. Entity registered in the Mercantile Registry of Palma de Mallorca, Volume 1468, Folio 5, Sheet PM26545, insc. 1st.

The purpose of these terms and conditions is to regulate the contractual terms for the contracting/booking of the services offered by the Company through the website, and the corresponding economic consideration and/or payment to be made by the Client to the Company.

The company makes clear, understandable and unequivocal information available to the recipient on the following points before starting the procurement procedure and using techniques appropriate to the means of communication used, on a permanent, easy and free of charge basis:

A) The different procedures that must be followed for the acceptance of these General Terms and Conditions of Contract will be those indicated on the website, where the customer can consult, store and reproduce them before formalising the booking.

B) The company will electronically archive these General Terms and Conditions of Contract, which will be accessible at all times through the means provided.

C) The company provides the client with the technical means necessary to identify and correct errors during the contracting process, in accordance with the instructions indicated on the website.

D) The language in which these General Terms and Conditions of Contract are formalised is Spanish.

E) The online contracting of the services offered through this website will also be subject to the provisions of the Legal Notice and the Specific Conditions that are applicable in each case.

F) These General Terms and Conditions comply with the provisions  of Law 34/2002, on Information Society Services and Electronic Commerce; Law 7/1998, on General Contracting Conditions; Royal Decree 1906/1999, which regulates electronic contracting; and Royal Legislative Decree 1/2007of 16 November, relating to the Defence of Consumers and Users, as well as any applicable legal provisions.

G) The formalisation of any booking or purchase of accommodation services through the website implies the express, full and unreserved acceptance of these General Terms and Conditions of Contract, the Conditions of Use of the website and, where applicable, the applicable Specific Conditions.

(h) All information provided during the recruitment process will be stored by the company. Any correction or modification of the data provided must be made in accordance with the instructions indicated on the website.

I) By sending their personal data, the client gives their express consent for their processing in order to manage the contracting or booking of the accommodation offered.

(j) The client hires the company's hotel accommodation services, and the company accepts the commission to provide them in accordance with the general and particular conditions in force, as well as the price and characteristics indicated on the website.

K) The establishment reserves the right  to unilaterally modify these General Conditions, without affecting reservations or promotions contracted prior to the modification.

L) Each booking will be subject to a specific cancellation policy, which must be consulted and accepted by the customer before confirming the booking or purchase.

M) In the event of requiring the modification of a reservation before the arrival date, the client must manage it exclusively through the official channels enabled (web platform or email). Applications made by unauthorized means will not be valid.

N) Promotions , discounts or special rates will not be cumulative with each other or with other current offers. All discounts will be calculated on the official base price published at the time of booking.

O) Promotional conditions or discounts will not be applicable to reservations already in stay (check-in made) or to those in which customers have not stayed. All promotions are subject to availability and validity.

P) Payment and cancellation conditions will depend on the rate chosen and will be displayed during the booking process.

Q) Minors under 18 years of age  may only stay without an adult with the express authorization of their parents or legal guardians, presented before or during check-in, in a supporting document that includes:

  • Full name and copy of the minor's ID/passport.
  • Full names, copies of identity documents and contact details of parents or guardians.
  • Accommodation details (hotel name and booking number).
  • Signature of the parents or guardians.

A) As a general rule, pets are not allowed in the group's hotels. It is recommended to contact the reception or reservations staff for additional information.

T) General ProvisionsAny situation, incident or circumstance not expressly contemplated in these conditions will be resolved in accordance with the criteria of the establishment, applying current tourism and civil regulations, as well as good practices in the hotel sector. The establishment reserves the right to update or modify these conditions when necessary for the proper functioning of the service or compliance with applicable legislation.

 

I.- IDENTITY OF THE SELLER.

The Seller of the services contracted by the user is the entity Promotions Developments Illetas, S.A., which is a company that provides hotel accommodation services.

The website is www.roc-hotels.com registered in the name of Promotions Developments Illetas, S.A.. The trademark is duly registered in the name of the entity.

 

II.- PURPOSE OF THE CONTRACTING CONDITIONS.
 

  1. The purpose of these terms and conditions is to establish the conditions for the sale and/or reservation of the services to be contracted through the website www.roc-hotels.com The conditions will regulate the contractual relationship of sale/reservation of hotel accommodation generated between the Seller and the Buyer at the time the latter accepts the corresponding box during the online purchase process. The characteristics of the contracted services are reflected in the corresponding pages of this website, as well as the particularities of each operation that may be carried out in this environment, always in Spanish.
  2. The company provides through the website services of reservation and/or sale of hotel accommodation, always offered by the entity PROMOTIONS DEVELOPMENT ILLETAS SA. This reservation and/or sale of hotel accommodation will be governed by the Contracting Conditions contained herein and by the Specific Conditions that may apply to each of the products and services offered.
  3. The prices applicable to the products and/or services contracted are those indicated on the website on the date of booking and/or contracting. Bids shall be duly marked and identified as such, conveniently indicating the previous price and the price of the bid.
  4. All the technical means and requirements required to access the website, the website and the services and/or products offered therein will be the exclusive responsibility of the User, as well as any expenses or taxes to which the provision of such services may give rise.
  5. Once accessed, and in order to proceed with the use of the different services, the User must follow all the indications and instructions contained on the Website, completing for this purpose the Specific Conditions and other forms established for each service, which will imply the reading and acceptance of all the General Conditions of Contract, as well as, where appropriate, the Specific Conditions that may be applicable.
  6. We strive to maintain the availability of services on an ongoing and uninterrupted basis. However, it is important to note that due to various technical, logistical or external circumstances, the availability of some services may be temporarily affected. In the event that a specific service is unavailable at a particular time, we will make our best efforts to restore it as soon as possible. However, we cannot guarantee or assume responsibility for any potential inconvenience or damage that may result from the unavailability of a particular service. It is the user's responsibility to verify with the property the availability of the services before their request and to act with caution in case any service is not available momentarily. In no event will we be liable for any loss, damage or injury that may arise due to the unavailability of services on the website.

 

III.- PURCHASE AND/OR RESERVATION PROCEDURE.
 

The contracting of services must be done through the specific selection of the type of accommodation desired, using the purchase and/or reservation selection instruments that are installed on the website.

Once the purchase and/or booking request has been selected and verified, you will have proceeded to the express acceptance of each and every one of the general conditions as shown on the company's website prior to the acquisition of the provision of the requested services.

From the moment of acceptance, the user acquires the status of Client of the company described in these General Conditions. Any of the services, products and/or reservations offered subsequently by the company must be the subject of a new contract.

The user/client is advised to read these General Terms and Conditions more carefully, and print on paper or save the document in electronic format.

 

IV.- GENERAL CONDITIONS ON CANCELLATION INSURANCE

By contracting our services, you are authorising us to transfer your personal data to the company FLEXMYROOM INSURETECH, S.L., domiciled in Benidorm (03503 – Alicante), Calle Gambo, 6-2º-F, and with CIF number B42687616, with the sole purpose of protecting your booking by enjoying the services and insurance products it offers. Only the data strictly necessary for the activation of the insurance (name and surname, identity number, postal address and contact details) will be transferred, in our common interest. This entity will cancel your personal data when the service has ended and the legally established deadlines have been met. You may exercise your rights of access, rectification, deletion, limitation of processing, data portability, and opposition to processing and not to be subject to automated decisions at the email address datos@flexmyroom.com.

 

GENERAL CONDITIONS OF STAY. ACCOMMODATION CONDITIONS.

The booking conditions will be supplemented by those described below once the guest arrives at the booked accommodation. Once the guest has checked into the booked accommodation, they will be considered as a STAYING GUEST:

 

A) The check-in and check-out times will be as indicated on the establishment's official website.

B) Reservations will remain valid until 11:59 p.m. on the day of arrival established in the reservation.

C) In the event that the client's arrival occurs on a date or time slot different from the one indicated in the reservation, the reception staff must be notified in advance. Such requests will be subject to availability and the express acceptance of the establishment.

D) During the stay, any modification of the contracted services or the conditions initially booked must be communicated to the establishment. These requests will also be subject to availability and acceptance by the same.

E) In the event of early or unforeseen departure, the establishment reserves the right to apply the corresponding penalties on the amount of the nights not enjoyed.
"Unforeseen departure" means a situation in which the holder of the reservation and/or their companions leave the establishment before the scheduled check-out date.

F) The establishment reserves the right of admission, in accordance with current regulations and internal policies of security and coexistence.

G) Any situation, incident or circumstance not expressly contemplated in these conditions will be resolved in accordance with the criteria of the establishment, applying current tourism and civil regulations, as well as good practices in the hotel sector. The establishment reserves the right to update or modify these conditions when necessary for the proper functioning of the service or compliance with applicable legislation.

  

 

IV.- CONDITIONS GÉNÉRALES DE L'ASSURANCE ANNULATION

 

En souscrivant à nos services, vous nous autorisez à transférer vos données personnelles à la société FLEXMYROOM INSURETECH, SL, domiciliée à Benidorm (03503 – Alicante), Calle Gambo, 6-2º-F, et avec le numéro CIF B42687616, dans le seul but de protéger votre réserve en profitant des services et produits d'assurance qu'elle propose. Seules les données strictement nécessaires à l'activation de l'assurance (nom et prénom, numéro d'identité, adresse postale et coordonnées) seront transférées, dans notre intérêt commun. Cette entité annulera vos données personnelles lorsque le service sera terminé et que les délais légalement établis seront respectés. Vous pouvez exercer vos droits d'accès, de rectification, de suppression, de limitation du traitement, de portabilité des données et d'opposition au traitement et ne pas faire l'objet de décisions automatisées dans l'adresse email datos@flexmyroom.com.

Protection des données

Privacy Policy


1.1. In agreement with articles 13 and 14 of the RGPD you are informed of the following data:

RESPONSIBLE: Promotions Developments Illetas, S.A.. NIF/CIF: A07793466.
ADDRESS: C/ Enric Alzamora, 6 (07002), Palma de Mallorca , Baleares.
EMAIL: dpo@roc-hotels.com
PHONE NUMBER: 971-213093 FAX:

AIM: in Promotions Developments Illetas, S.A. we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile. There will be no automatic decisions regarding such profile. The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

LEGITIMATION: the legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services there is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.

RECIPIENTS: we will not assign personal data to third parties unless there is a legal obligation. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS: Any person has the right to have confirmed whether in Promotions Developments Illetas, S.A. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants. You have the right to claim to the Control Authority: Agencia Española de Protección Datos. WWW.AGPD.ES; SOURCE: THE SOLICITOR.

1.2. The client expressly accepts that any data obtained while using the website, or which has been provided through filling out any forms that are contained therein, as well as any data resulting from any possible commercial relationship, may be included in an automated personal data file of the type described in section 1.1. During the process of data collection and on all pages of this website where personal data is asked for, the client will be informed with the help of a hyperlink or an explicit mention in the form itself about the compulsory or optional character of the recollection of such data. Every client that decides to register on the website of our company will be asked for those data that are necessary to fulfil the purposes of this company, which are service providing and/or selling of offered products in the website.

1.3. With respect to the data collected in the manner provided in the preceding paragraph, the client may exercise his rights according to the articles 15-21 of the Ruleset (UE) 2016/679, and in particular their right to access, rectify, cancel and object to such data, as well as treatment limitation data portability and automatized individual decisions. Likewise, he may withdraw his consent for the transfer of the collected data or the treatment of these data for any of the uses described above. Any client may exercise his rights referred to in the previous paragraph with the help of a cancellation request form that has to be requested from us by e-mail. The written and signed form together with a copy of the client’s identity document shall be sent by postal mail to the following address: company: Promotions Developments Illetas, S.A. with corporate address in C/ Enric Alzamora, 6 (07002), Palma de Mallorca , Baleares, attaching, in any case, the client’s ID card photocopy.

1.4. Automatized treatment with which your data will be collected as a consequence of queries, using, hiring or buying any product, as well as of any transaction or operation done in this webpage has as a main end the management of the contractual relationship with the owner of this website.

1.5. You authorize the reception of promotional information about our services and products. Your personal data will be used for the sole purpose of sending the promotional information by traditional or electronic means. In the case of the electronic e-mail addresses or the website contact form, the data that you provide to us per e-mail or through the form will be used exclusively to respond to the queries that you convey to us by these means. We will apply what is stated in articles 22.1 and 22.2 of Law 34/2002, of July 11th, of information society services and e-commerce that is modified by article 4 of the royal decree 13/2012 regarding the usage and treatment of personal data in terms of advertising.

1.6. The entity guarantees the confidentiality of the personal data. Notwithstanding this, the entity will submit to the competent public authorities any personal data or other information in its possession or accessible through its systems which may be required in compliance with legal provisions and regulations applicable to the case. Even after the relationship established through the website has terminated, personal data may be kept in the files owned by Promotions Developments Illetas, S.A. exclusively for the purposes indicated above and, in any case, within the legally established time limits for putting the collected personal data at the disposal of the administrative or judicial authorities.

Second Layer Clauses

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. CLIENTS, HOTEL BOOKINGS
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

In Promotions Developments Illetas, S.A., we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. Management of the information and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, offers cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether Promotions Developments Illetas, S.A., we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. INVOICING/ACCOUNTING
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

In Promotions Developments Illetas, S.A. we treat the information that clients procure for the procurement of a product or a service, as well as invoicing, and the management of prospective offers and commercial information, and for satisfying legal and accounting obligations. Based on your interests we will elaborate a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease contract in agreement with the Civil Code, and Trading Code. Articles 20 and 21 of the Services of the Information Society Law 34/2002 is applicable for the sending of commercial offerings via telecommunications. Prospective product offering is based on this agreement without its being retired meaning that the product or service will not be procured.

RECIPIENTS

We will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

There is an obligation to procure personal data. Otherwise, the product or service, as well as invoicing, and the management of prospective offers and commercial information cannot be procured.

RIGHTS

Any person has the right to have confirmed whether in Promotions Developments Illetas, S.A. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. NEWSLETTER/MAILING
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

In Promotions Developments Illetas, S.A. we treat the information that clients procure for the Advertising activities. Management of information sending and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, Advertising activities, and Management of information sending and commercial prospection cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in Promotions Developments Illetas, S.A. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. WEB USERS
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

In Promotions Developments Illetas, S.A. we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services.

There is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in Promotions Developments Illetas, S.A. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD EMPLEADOS
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

En Promotions Developments Illetas, S.A. tratamos la información que nos facilita con el fin de gestionar la relación laboral entidad-empleado. Tratamos los datos de carácter personal con la finalidad de elaborar contratos, nóminas y seguros sociales (TC1 y TC2), cumplimiento de obligaciones laborales y pago de nóminas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación laboral y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la extinción de la relación laboral entre ambas partes.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es el cumplimiento de las obligaciones legales recogidas en el Estatuto de los Trabajadores, Ley de la Seguridad Social, Ley de Prevención de Riesgos Laborales y demás normativa laboral vigente.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no se le podrá contratar.

RECIPIENTS

Se cederán sus datos a la Tesorería de la Seguridad Social, Agencia Tributaria, SEPE y Administración Pública competente, Empresa de Prevención de Riesgos Laborales, Mutua de Accidentes, Bancos y Gestoría y/o Asesoría. Y a las empresas contratistas en los supuestos de subcontratas.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en Promotions Developments Illetas, S.A. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD CURRICULUM VITAE / RECURSOS HUMANOS
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

En Promotions Developments Illetas, S.A. tratamos la información que nos facilita con el fin de llevar a cabo una selección de personal y de que el solicitante participe en los procesos selectivos laborales de la empresa.

Los datos personales proporcionados se conservarán, mientras se mantenga su consentimiento y no se solicite su supresión por el interesado, durante un plazo de 2 años a partir de su consentimiento.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos está basada en el consentimiento que se le solicita. Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá entrar en el proceso de selección de personal.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá participar en el proceso selectivo de la Entidad.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en Promotions Developments Illetas, S.A. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD PROVEEDORES
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

En Promotions Developments Illetas, S.A. tratamos la información que nos facilita con el fin de realizar pedido y facturar los servicios.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación efectuada.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede contratar el servicio o producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en Promotions Developments Illetas, S.A. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. SATISFACTION SURVEYS
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

In Promotions Developments Illetas, S.A. we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. . Management of the information and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, offers cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether Promotions Developments Illetas, S.A. we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD RECOBRO
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

En Promotions Developments Illetas, S.A. tratamos la información que nos facilita con el fin de gestionar el cobro las facturas de los productos y/o servicios contratados pendientes de pago o cobro y con el fin del recobro de las mismas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación y/o compra efectuada por usted.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede prestar el servicio y/o vender el producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en Promotions Developments Illetas, S.A. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD VIDEO VIGILANCIA
RESPONSIBLE

Address: C/ Enric Alzamora, 6

Phone number: 971-213093

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: A07793466

Responsible of Data Protection:

CONTACT:

AIM

En Promotions Developments Illetas, S.A. tratamos la información captadas a través de las cámaras de video vigilancia en un fichero mixto denominado VIDEOVIGILANCA con el fin del control y vigilancia de accesos y de las instalaciones de la empresa.

Los datos personales proporcionados se conservarán durante un plazo máximo de 30 días desde su grabación.

No se tomarán decisiones automatizadas en base a dicho perfil.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Las imágenes captadas se incorporan al tratamiento de video vigilancia.

RECIPIENTS

Se le informa que actúa como encargado del tratamiento en los términos del artículo 28 del RGPD Promotions Developments Illetas, S.A.. No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en Promotions Developments Illetas, S.A. estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

AFECTADO.