Cookies Policy

COOKIES POLICE AND LOCAL STORAGE

In accordance with Law 34/2002, of the 11th July, on Information Society Services and Electronic Commerce, we inform you that this website uses Cookies to improve and optimise your user experience. Below you will find detailed information on what “Cookies”, are, the type used on this website, how to change your cookies settings and what happens if you choose to disable them.

What are cookies?
Cookies are text files that are automatically placed on your computer when you visit certain websites. Cookies provide a website with information on your internet browsing and your browsing device, depending on the information contained and the way you use your device, it can be used to recognise the user.

What types of cookies do we use?
• Analysis of Cookies: These are cookies that are processed by us or by third parties that allow us to quantify the number of users and thus make a statistical measurement and analysis of the use of the service offered to users. To do so, they analyse users' browsing habits of our website in order to improve the range of products and services we offer.

• Advertisement Cookies:
These are cookies that are either processed by us or by third parties which allow us to most effectively manage the advertising space on the website, tailoring advertising content to the contents of the requested service or the use made of our website. To do this, we analyse your Internet browsing habits so we can show you advertisements related to your browsing profile.

• Third-Party Cookies: Provided by third parties.

What happens if I disable the cookies?

If you disable the cookies it is possible that you may not be able to use some of the services and areas of this website..

Do we update our Cookies Policy?
Our website’s Cookies Policy may be updated, for this reason we recommend reviewing this policy each time you access our website in order to stay informed on how and for what purpose we use cookies.

How can I change the settings of the Cookies used?
By browsing and continuing on our website you are consenting to the use of Cookies in the conditions established in our Cookies Policy. You have the right to block, eliminate and reject the use of Cookies at any time, by modifying the options on your browser. For example:
• Microsoft Edge: Settings> Advanced Settings> Cookies.
Consult Microsoft support or the browser’s help facility.
• Mozilla Firefox: Toolbar> Options> Privacy> History> Personalised settings.
Consult Mozilla support or the browser’s help facility.
• Google Chrome: Settings> See Advanced Options> Privacy> Content settings.
Consult Google support or the browser’s help facility.
• Safari (Apple) : Preferences> Security.
Consult Apple support or the browser’s help facility.
• Opera (Opera Software): Settings > Options > Advanced > Cookies

Consult Opera support or the browser’s help facility.
If you use another browser, consult the installation policy, the use of and how to disable its cookies. On the other hand, by using the tool: www.youronlinechoices.com, you can find useful information and, according to the provider, set your cookies preferences. br />
And besides cookies?
Some websites may use other ways similar to cookies to store larger amounts of information, such as other types of local data storage on the client’s computer, for example:
• HTML5 LocalStorage and sessionStorage: This is space on the user’s device that the website can use. This is normally erased when the browser history is erased.
• The Flash “Local Shared Objects” (Silverlight’s “isolated storage”): These are stored in the Microsoft folder where the user profile is stored. The folder must be opened in order to erase it. (Example: vimeo videos).
Flash is used to incorporate multimedia on a website and so, with this, it stores files on the user’s computer.
• The web beacon tracks your activity, inserting a mini-image that is hard to notice. When you browse the internet, it tracks the page, the server on which the photo was downloaded, the time of access and the number of times you accessed it.
These files are more intrusive than cookies and are more difficult to eliminate, save more information and are independent from the browser you use. We do not use any such tool.

Conditions of Reservation

GENERAL CONDITIONS OF RESERVATION AND/OR PURCHASE

Through our online reservation service, you are hiring a reservation of a touristic room, submitted to the following conditions.

The following General Conditions stablish, among with the rest of terms and conditions, the legal framework that regulates the hiring and reservation of a room through the website www.roc-hotels.com. This webpage belongs to ROC HOTELS INTERNATIONAL SL, NIF/CIF: B07833841, Address: C/ Enric Alzamora, 6, 8º, (07002) - Palma de Mallorca - Baleares, Phone number: 971213090. Fax: . E-mail: dpo@roc-hotels.com. Registered in the commercial registry of Palma de Mallorca, Tomo 1468, Folio 5, Hoja PM26545, insc. 1ª.

ROC HOTELS INTERNATIONAL SL activity is offering hotel services. For further information, you may contact us in Phone 971213090 or dpo@roc-hotels.com.

This hiring conditions regulate the terms for the hiring of the offered products by the company through their website and the related economic remuneration and/or payment done by the client.

The company offers to the addressee, before the procedure starts and through techniques that are adequate to the used communication medium, easily, freely, and permanently, clear, comprehensive, and unequivocal information about the following.

A) The different procedures that need to be followed to accept these General Hiring Conditions.

B) Electronic files of these general hiring conditions, thus being accessible at any time.

C) The company uses technical media that the client is able to use in order to correct and identify errors.

D) The language in which this conditions will appear is English.

E) Before starting the procedure, the company offers the client the general hiring conditions so they can be stored and reproduced by the client.

F) The online hiring of the offered products by the company through this web will be subject to what appears in the legal notice of the webpage.

G) These general hiring conditions have been elaborated in agreement with what is established in law 34/2002, of information society services and electronic commerce. The law 7/1998 of general hiring conditions, Royal decree 1906/1999 for which phone or electronic hiring is regulated with general conditions in development of article 5.3 of law 7/1998; the Legislative Royal Decree 1/2007, of November 16, for which the combined text of the General Law of the defense of consumers and users is approved and other complementary laws; .

H) For the acquisition and/or reservation of any of the services of hotel rooms of the company through the webpage these conditions must be accepted without reservations, and including all of these conditions, along with the Particular Conditions that are applied to each reserved and/or hired product.

I) The Company informs that the procedures to hire the offered services of room reservations are those that are described in these conditions, as well as those that are specified in the webpage through the customer’s navigation, so the client declares to know and accept such procedures as needed to reserve and/or hire the offered services of room reservations.

J) All the information offered throughout the hiring process will be stored by the company. Any modification or correction of the client’s acquired data must be done as stated in the Webpage.

K) By sending these data, clients give their consent to have their data treated by the company in order to the client’s acquisition and/or hiring of the services of room reservation that the company sells.

L) The client hires and/or reserves the company services of room reservations, and the company accepts the assignment of selling the selected services of room reservations in the web, as stated in these general conditions.

M) The seller keeps the right to modify unilaterally these conditions, without that affecting the services of room reservations or promos that were hired before such modification.

I.- SELLER IDENTITY

The seller of the hired services by the user is ROC HOTELS INTERNATIONAL SL, a hotel company that provides services of room reservation.

www.roc-hotels.com is registered under the name of ROC HOTELS INTERNATIONAL SL. The commercial brand is correctly registered under the name of the Company.

II.- AIM OF HIRING CONDITIONS
  1. These conditions have as their main aim to state the conditions that apply when selling and hiring products in www.roc-hotels.com. These conditions will regulate the contractual relationship of buying/selling and/or the generated hiring between the Seller and the Hirer at the moment in which the latter accepts the corresponding tick-box at the buying/hiring online process. The characteristics of the hired/bought products are shown in the web.
  2. The characteristics of the hired services will appear in the webpage, as well as the particularities of each transaction that can be done in this webpage, always in English.
  3. Hiring any products through the webpage implies the complete acceptance and subjection to these General conditions.
  4. The company through the webpage provides services for room reservation/purchase. This transaction will be ruled by the Hiring Conditions specified here and the Particular conditions that are applied to the acquisition and/or hiring of each product.

The applicable prices to the hired/reserved products are those indicated in the website at the time of the hiring and/or acquisition, and:

Offers are correctly shown and identified indicating the Price before the offer and during the offer.

All media and technical requirements that are required to access the webpage and the offered services of room reservations will be full responsibility of the user.

Once accessing the web, to continue to reserve and hire any services of room reservation, Users Will follow any indication and instruction that appears in the webpage, filling for this the acknowledgement of having read and accepting the General Conditions, as well as any particular condition that applies.

III.- HIRING/ACQUIRING PROCEDURE

Hiring the services of room reservations will be done through the specific selection of the product/s through the selection elements that the webpage has installed. Once selected and verified the application for reservation/hiring, the conditions will be completely accepted by you, without reserves, as stated in the company’s website, before acquiring such products.

Once accepted, the user acquires the condition of Client of the company/entity.

Any product or service offered by the company afterwards will be subject to a new hiring/acquiring procedure.

Clients are advised to read with caution these conditions and print them on paper or save them electronically.

Data Protection

PRIVACY POLICY


LAST UPDATED: __25/05/2018___

This Privacy Policy is part of the Terms and Conditions of www.roc-hotels.com, which also includes a Cookies Policy and a Legal Notice.
ROC HOTELS reserves the right to introduce changes or adjustments in this Privacy Policy at any time. Therefore, we suggest that you review this policy each time you access our website. If you are a registered user and access your profile when visiting the website, you will be informed of any substantial changes made to this Policy concerning the processing of your personal data


Who is responsible for data processing?
The personal data collected by this website or voluntarily provided by users when browsing it or through contact forms, email or telephone will be collected and processed by the ROC HOTELS group (and its affiliated associations), whose data is detailed below.

ROC HOTELS INTERNATIONAL SL, Spanish Fiscal Identity Number (CIF): B07833841
Registered in the Trade Registry of Palma de Mallorca, Volume 1468, Page 5, Sheet PM26545, Entry 1ª
(Roc Las Rocas Aparthotel, Roc Illetas Playa Hotel, Roc Portonova Apartments, Roc Flamingo Hotel, Roc Lago Rojo Hotel, Roc Oasis Park Hotel, Roc Carolina Hotel, Roc Oberoy Hotel, Roc Golf Trinidad Hotel, Roc DobleMar Hotel, Roc Gran Camp de Mar Hotel, Roc Costa Park Hotel, Roc Bocaccio Hotel).

Address: C/ Enric Alzamora, 6, 8º, 07002, Palma de Mallorca
Tel: 971213090
Email: central@roc-hotels.com
Data Protection Delegate: Daniel Bujosa dpo@roc-hotels.com

And the companies of the ROC HOTELS group:

SANTA PONSA PLAZA HOTELSL, CIF: B07881162
(Roc Lago Park Apart., Roc Cala Blanes Hotel)
Address: C/ Enric Alzamora, 6, 8º, 07002, Palma de Mallorca
TURISCOM BALEAR SL, CIF: B07882798
(Roc Leo Hotel, Roc Linda Hotel)
Address: C/ Enric Alzamora, 6, 8º, 07002, Palma de Mallorca
TURISBAR BALEAR SL, CIF: 07882780
(Roc Continental Park Hotel)
Address: C/ Enric Alzamora, 6, 8º, 07002, Palma de Mallorca
HEXAGON RESOURCES SL, CIF: 07755267
(Roc Marbella Park Hotel)
Address: C/ Enric Alzamora, 6, 8º, 07002, Palma de Mallorca

If you wish to contact us for any issues related to the processing of your personal data or your privacy, you can contact our Data Protection Delegate through any of the means detailed above.


What information is collected on this website?

By browsing this website you are providing ROC HOTELS with information concerning:

- IP address
- Type of browser
- Operating system
- Duration of your visit or browsing time on our website.


The aforementioned information may be stored by Google Analytics and, therefore, it may be collected and processed by Google. Please read their privacy policy at http://www.google.com/intl/en/policies/privacy/
Similarly, the website may include a Google Maps utility. In the event that you authorise Google Maps to locate you with the aim of accessing specific information about the distance and/or direction to our headquarters, you will be providing your location to Google Maps. To learn more about the use and processing of such data, please read the privacy policy of Google Maps at http://www.google.com/intl/en/policies/privacy/

The information managed by us cannot be related to any specific users. Such information will be stored in our database for statistical purposes or to improve our website and/or products and services and commercial strategy and will not be disclosed to third parties.


Registration of users on our website

To access certain products and/or services, users will need to register on our website. For this, the registration form requests certain personal data. Compulsory data is marked with a * symbol. If you do not provide us with this data, you will not be able to register on our website.
The user and password generated by the website are for personal use and are non-transferable. You will be responsible for keeping them safe. You should not write them anywhere nor provide them to third parties.
In the event that you are a registered user, your browsing data will be connected to your registration data, allowing us to identify the specific user that is browsing our website. This information will be used to customise the products and/or services we deem most convenient for your profile as well as to recommend you certain products and/or services.

The registration data of each user, together with its browsing history, will be added to the database managed by ROC HOTELS and stored until you cancel your user account. Upon cancellation of your user account, such data will be removed from our database, except for the information connected with specific transactions made by the user, which may be stored for a period of 10 years in accordance with the applicable legislation. Such data cannot be accessed or modified. The information not connected to the aforementioned transactions will be kept unless consent is withdrawn, in which case it shall be immediately removed (always keeping mind the legal deadlines).

The legal basis for the processing of your personal data is the conclusion of a contract between the parties. With relation to sending communications and promotions electronically and requests for information, the legitimisation of data processing is used as your consent.


We will process your personal data for the following purposes:
A. Manage your user registration and access to our website;
B. Manage the purchase of products and/or services through our website
C. Keep you informed on the processing and status of your purchases/bookings
D. Respond to your information requests;
E. Manage the utilities provided by the platform.

Thus, we hereby inform you that we may contact you via email and/or telephone to inform you about potential incidents, errors, problems and/or the status of your purchases.


Upon registration, we will expressly request your consent to send commercial communications to you. Users may revoke this consent by contacting ROC HOTELS as detailed above. In any event, you will be offered the possibility to unsubscribe from our communications in each individual communication sent to you, via the corresponding link and/or email.

Newsletter

On the website you have the option of signing up to the Newsletter of ROC HOTELS. In order to be able to send this, we need to obtain an email address from you.

This information will be added to the database of ROC HOTELS, where it will remain until the interested party cancels their registration or it stops being sent by ROC HOTELS.

The legal basis of personal data processing is the consent expressed by all interested parties who subscribe to this service by marking the required box.

Data from emails will only be processed and collected for the purpose of sending the Newsletter upon request of the user.


In order to send the Newsletter, we will expressly request the user’s consent upon registration by marking the required box. In this respect, the user may revoke their consent by contacting ROC HOTELS via the aforementioned means of communication. In any case, in each communication you will be able to unsubscribe from the newsletter, whether through a link and/or email.

If you are part of one of the following groups, consult the corresponding information:
+ AGENTS
What is the purpose of your personal data processing?
• Track your activity
• Carry out corresponding transactions.
• Billing and to declare appropriate taxes.
• Control and recovery management.
What are the legal reasons for data processing?
The legal basis is based on contractual reasons whereby accepting an agency contract.

+ CONTACT VIA THE WEBSITE OR EMAIL
What is the purpose of data processing?
Respond to your queries, requests and petitions.
Manage the service you have requested, answer your query or process your request.
Information via electronic means that are related to your request.
E-commerce or event information, always with expressed authorisation.

What are the legal reasons for data processing?
The acceptance and consent of the interested party: in cases where a request is made, the form must be filled out and and users must click the ‘send’ button. In doing this, you state that you have been informed and have expressed your consent to the content of the clause included in this form or accept the privacy policy.
All of our forms include a tick box in order to send information, with the following statement: “□ I have read and accepted the privacy policy.”


+ CLIENTS
What is the purpose of data processing?
• Budget preparation and monitoring through the same means of communication between both parties.
• Information via electronic means to deal with your request.
• E-commerce or event information, always with expressed authorisation.
• Manage administrative, communicative and logistic services made by the responsible persons.
• Billing.
• Carry out corresponding transactions.
• Billing and to declare appropriate taxes.
• Control and recovery management.


What are the legal reasons for data processing?
The legal basis is your consent.


+ PROVIDERS
What is the purpose of data processing?
• Information via electronic means to deal with your request.
• E-commerce or event information, always with expressed authorisation.
• Manage administrative, communicative and logistic services made by the responsible persons.
• Billing.
• Carry out corresponding transactions.
• Billing and to declare appropriate taxes.
• Control and recovery management.

What are the legal reasons for data processing?
The legal basis is the acceptance of the contractual relationship, or, in the absence of this, your consent to contact you and offer you products by certain means.

+ ROC CLASS CARD HOLDER
What is the purpose of data processing?
• Offer our services with conditions and preferential rates.
What are the legal reasons for data processing?
The legal basis is contractual, the acceptance of a contract and your consent for registration.

+ SOCIAL MEDIA CONTACT
What is the purpose of data processing?
• Respond to your queries, requests and petitions.
• Manage the service you have requested, answer your query or process your request.
• Develop a relationship with you and create a community of followers.

What are the legal reasons for data processing?
The acceptance of a contractual relationship in a corresponding social network environment and to conform with the Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Google* https://policies.google.com/privacy?hl=en
*(Google+ and Youtube)
How long will your personal data be kept for?
We can only consult or remove your data in a restricted way, with a specific profile. We will process your data for as long as you carry on following us, being ‘friends’ with us, or ‘liking’ and ‘following’ us, or using any other buttons. Any alteration of your data or restriction made to your information or posts must be made in the settings of your profile or user account.
+ VIDEO MONITORING
What is the purpose of data processing?
• Video monitoring in all of our facilities.
• Managing our employees.
• On occasion, this may be used in court or at tribunals for legal reasons.

What are the legal reasons for data processing?
The unequivocal consent of the interested party when entering our facilities after seeing the informative post about video monitoring in the zone.


+ JOB SEEKERS
What is the purpose of data processing?
• Organisation of selection process’ for hiring employees.
• Setting a date for job interviews and evaluating your application.
• If you have given us your consent, it can be provided to collaborators or other organisations associated with ROC HOTELS, with the only purpose being to help you find a job.

What are the legal reasons for data processing?
The legal basis is your unequivocal consent, when you provide us your CV and receive and sign information related to the processing we carry out.

How long will we keep your personal data for?
Your CV will be kept on file for a year, after which, if we have not contacted you, it will be eliminated.

+ HUMAN RESOURCES

What is the purpose of data processing?
• Management of the relationship between the job and the employee’s file.
• Carry out all the administrative, fiscal and accounting procedures necessary to comply with our contractual commitments, obligations in terms of labour regulations, social security, occupational risk prevention, tax and accounting.
• Payroll management by financial entity.
• Time control through the access control system via fingerprint/card (if applicable).
• Management of group insurance/entity’s pension plan
• Perform training activities that includes both bonus and non-bonus training.
What are the legal reasons for data processing?
The legal basis of your data processing is the creation of your work contract, fulfilling relevant legal obligations and the consent of the interested party.

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Do we include the personal data of third parties?
No, as a rule we only process the data provided by the proprietors. If you provide us with the information of third parties, you must first inform them and obtain their consent, or otherwise, we will be exempt from any responsibility for the breach of this requirement.


And the personal data of underage persons?
We do not process the data of persons under the age of 14 and so, with this being said, please refrain from providing us with this information if you are not older than this.

Will communications be made through electronic means?
• We will only do this in order to manage your request, via one of the means of communication you have already provided to us. If we send you commercial communications, it needs to be previously and expressly authorised by you.

What security measures are used?
You do not have to worry as we have adopted an optimum level of protection for all the personal data we collect and have installed all the technical means and measures available to us, according to the current status of technology, to avoid loss, improper use, alteration, non-authorised access and theft of Personal Data.

To what extent shall decision-making be automated?
ROC HOTELS does not use fully-automated decision-making systems to initiate, develop or end any contractual relationship with the user. In the case that we use these systems for one particular case, we will keep you informed and will advise you on your rights regarding this, in accordance with the law.

Will you create any kind of profile?
With the purpose of offering products and/or services relating to your interests and improving your user experience, we may create a “commercial profile” based on the information provided. However, no automatized decisions will be made to this profile.


Who will be provided with my data?
The Associations that form part of the ROC HOTELS group.
Your data will not be provided to third parties, except for under legal obligation. Specifically, your information will be provided to the Tax Administration State Agency and the banks and financial entities for the payment of service provided or product purchased, in addition to those responsible for the necessary processing for the creation of the agreement.
In the event of purchase or payment, if you use an application, webpage, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in the same portal, with the maximum protection guaranteed.
In the event that you have given us your consent for the processing of your name and images and other information related to the activities of ROC HOTELS, they will be disclosed on the different social networks and the ROC HOTELS website.

International transferences.
If it is necessary to carry out international transfers of data by ROC HOTELS, your data will only be sent to entities under the authorisation of the US-European Union Privacy Shield agreement (more information: https://www.privacyshield.gov/welcome), to entities that have demonstrated that they comply with the level of protection and guarantees in accordance with the parameters and requirements set forth in current regulations on data protection, such as the European Regulation, or when there is a legal authorisation to carry out the international transfer.

What are my rights?
• To know how we are processing your data.
• Access your personal data.
• Request to rectify your details if they are incorrect.
• Request to delete your personal data if it is not necessary for the purposes for which it has been collected or to withdraw your complete consent.
• Request to limit the processing of your data, in some cases, where it is only conserved in accordance with current law.
• Transfer your data, which will be provided in a structured, easy-to-use or device-readable format. If you prefer, we can send your data to a new authority of your request. This is only applicable in certain cases.
• File a claim with the Spanish Data Protection Agency, if you believe we have not treated you correctly.
Revoke your consent for any data processing you have already consented to, at any time. If you make any changes to your data, we would appreciate it if you could keep us up-to-date.

Is there a form I can use to exercise my Rights?
• We offer forms that you can use to exercise your rights. You can request one via email or, if you prefer, you can use those provided by the Spanish Data Protection Agency or third parties.
• These forms must be signed electronically or must be accompanied by a photocopy of your ID Document.
• If you have chosen someone to represent you, you must attach a copy of their Spanish ID Card or they must provide an electronic signature.
• Forms must be provided in person or sent by post or email to the responsible persons indicated at the start of this document.

You have the right to file a claim with the Spanish Data Protection Agency in the event that you consider that the request for your rights has not been adequately addressed.

The maximum period for your concerns to be resolved by ROC HOTELS is one month, counting from the date we receive your request.


You have the right to revoke your consent for data processing at any time.


Do we use cookies?
In the case that we use cookies that are not necessary, you can consult our cookies policy through the corresponding link located in the home section of our website.

How long will your personal data be kept for?
We will keep your personal data for as long as you are associated with us.
Once you are no longer associated with us, your personal data processed for each purpose will be kept for the legally stipulated period, including the period in which a judge or court may request it, taking into account the limitation period for legal actions.
The data processed will be kept as long as the aforementioned legal periods do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their consent be cancelled or revoked.
We will keep all the information and communications related to your purchase or our service, whilst the guarantees of the products or services remain in force, in order to manage any possible claims.
In each data processing or type of treated data, we will provide you with a specific time period, which you can consult on the following table:

  

Second Layer Clauses

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. CLIENTS, HOTEL BOOKINGS
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

In ROC HOTELS INTERNATIONAL SL, we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. Management of the information and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, offers cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether ROC HOTELS INTERNATIONAL SL, we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. INVOICING/ACCOUNTING
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

In ROC HOTELS INTERNATIONAL SL we treat the information that clients procure for the procurement of a product or a service, as well as invoicing, and the management of prospective offers and commercial information, and for satisfying legal and accounting obligations. Based on your interests we will elaborate a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease contract in agreement with the Civil Code, and Trading Code. Articles 20 and 21 of the Services of the Information Society Law 34/2002 is applicable for the sending of commercial offerings via telecommunications. Prospective product offering is based on this agreement without its being retired meaning that the product or service will not be procured.

RECIPIENTS

We will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

There is an obligation to procure personal data. Otherwise, the product or service, as well as invoicing, and the management of prospective offers and commercial information cannot be procured.

RIGHTS

Any person has the right to have confirmed whether in ROC HOTELS INTERNATIONAL SL we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. NEWSLETTER/MAILING
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

In ROC HOTELS INTERNATIONAL SL we treat the information that clients procure for the Advertising activities. Management of information sending and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, Advertising activities, and Management of information sending and commercial prospection cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in ROC HOTELS INTERNATIONAL SL we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. WEB USERS
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

In ROC HOTELS INTERNATIONAL SL we treat the information that clients procure for the Purchase/Procurement of services and or products through the website. Management of the information and commercial prospection. In order to offer you services according to your interests, we will prepare a commercial profile.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of purchase/procurement of services.

There is an obligation to procure personal data. Otherwise, neither the Purchase/Procurement of services and or products through the website nor the Management of the information and commercial prospection cannot be procured/purchased.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether in ROC HOTELS INTERNATIONAL SL we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD EMPLEADOS
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

En ROC HOTELS INTERNATIONAL SL tratamos la información que nos facilita con el fin de gestionar la relación laboral entidad-empleado. Tratamos los datos de carácter personal con la finalidad de elaborar contratos, nóminas y seguros sociales (TC1 y TC2), cumplimiento de obligaciones laborales y pago de nóminas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación laboral y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la extinción de la relación laboral entre ambas partes.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es el cumplimiento de las obligaciones legales recogidas en el Estatuto de los Trabajadores, Ley de la Seguridad Social, Ley de Prevención de Riesgos Laborales y demás normativa laboral vigente.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no se le podrá contratar.

RECIPIENTS

Se cederán sus datos a la Tesorería de la Seguridad Social, Agencia Tributaria, SEPE y Administración Pública competente, Empresa de Prevención de Riesgos Laborales, Mutua de Accidentes, Bancos y Gestoría y/o Asesoría. Y a las empresas contratistas en los supuestos de subcontratas.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en ROC HOTELS INTERNATIONAL SL estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD CURRICULUM VITAE / RECURSOS HUMANOS
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

En ROC HOTELS INTERNATIONAL SL tratamos la información que nos facilita con el fin de llevar a cabo una selección de personal y de que el solicitante participe en los procesos selectivos laborales de la empresa.

Los datos personales proporcionados se conservarán, mientras se mantenga su consentimiento y no se solicite su supresión por el interesado, durante un plazo de 2 años a partir de su consentimiento.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos está basada en el consentimiento que se le solicita. Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá entrar en el proceso de selección de personal.

Existe la obligación de facilitar los datos de carácter personal o, en caso contrario, no podrá participar en el proceso selectivo de la Entidad.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en ROC HOTELS INTERNATIONAL SL estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD PROVEEDORES
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

En ROC HOTELS INTERNATIONAL SL tratamos la información que nos facilita con el fin de realizar pedido y facturar los servicios.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación efectuada.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede contratar el servicio o producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en ROC HOTELS INTERNATIONAL SL estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDTION ART. 13 Y 14 RGPD. SATISFACTION SURVEYS
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

In ROC HOTELS INTERNATIONAL SL we treat the information that clients procure to Know the client’s satisfaction and prepare commercial offers. . Management of the information and commercial prospection.

The procured personal data will be kept while the professional relationship between both parties is still active and the interested party does not want them to be suppressed within a time lapse of 5 years after the last procurement and/or professional service done by you.

There will be no automatic decisions regarding such profile.

LEGITIMATION

The legal basis for your personal data treatment is the execution of a contract through a Professional Service file and/or a service lease, as stated in the Commerce code and the Civil Code. There is an obligation of invoicing as stated in the Commerce code, General Tax Law, Corporate Tax Law and Personal Income Tax, as well as the Information Society Services’ Law 34/2002 articles 20 and 21. The prospective offer of products and services is based on the consent that is asked to you without it meaning that retiring it affects the contract of /procurement of services.

There is an obligation to procure personal data. Otherwise, offers cannot be procured.

RECIPIENTS

RECIPIENTS we will not assign personal data to third parties unless there is a legal obligation. We will assign data to the Commercial Register and Civil Code. The Information Society Services’ Law 34/2002, articles 20 and 21 are applicable.

There is no expectation of transferring data to third party countries. There will be no decisions regarding suitability, guarantees, binding corporate rules or other applicable specific situations.

RIGHTS

Any person has the right to have confirmed whether ROC HOTELS INTERNATIONAL SL we are dealing with relevant personal data for themselves or not. Involved people have the right to Access their own personal data, and to ask for its amendment of inaccurate data, as well as to ask for its removal when, among other reasons, these data is not needed for the objectives it was collected. In certain cases, applicants may ask for a limitation regarding our treatment of their data, in which case we will only save them to claim or defend ourselves from claimants.

You have the right to claim to the Control Authority: Agencia Española de Protección Datos WWW.AGPD.ES

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD RECOBRO
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

En ROC HOTELS INTERNATIONAL SL tratamos la información que nos facilita con el fin de gestionar el cobro las facturas de los productos y/o servicios contratados pendientes de pago o cobro y con el fin del recobro de las mismas.

Los datos personales proporcionados se conservarán, mientras se mantenga la relación comercial y no se solicite su supresión por el interesado, durante un plazo de 5 años a partir de la última contratación y/o compra efectuada por usted.

No se elabora ningún perfil comercial a partir de esta información.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Existe la obligación de facilitar los datos de carácter personal y en caso contrario no se puede prestar el servicio y/o vender el producto.

RECIPIENTS

No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en ROC HOTELS INTERNATIONAL SL estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección Datos (www.agpd.es).

SOURCE

THE SOLICITOR.

EPIGRAPH
INFORMATION ART. 13 Y 14 RGPDCIÓN ART. 13 Y 14 RGPD VIDEO VIGILANCIA
RESPONSIBLE

Address: C/ Enric Alzamora, 6, 8º,

Phone number: 971213090

E-mail: dpo@roc-hotels.com

RESPONSIBLE:

NIF/CIF: B07833841

Responsible of Data Protection:

CONTACT:

AIM

En ROC HOTELS INTERNATIONAL SL tratamos la información captadas a través de las cámaras de video vigilancia en un fichero mixto denominado VIDEOVIGILANCA con el fin del control y vigilancia de accesos y de las instalaciones de la empresa.

Los datos personales proporcionados se conservarán durante un plazo máximo de 30 días desde su grabación.

No se tomarán decisiones automatizadas en base a dicho perfil.

LEGITIMATION

La base legal para el tratamiento de sus datos es obligación de la emisión de facturas de conformidad con el Código de Comercio, Ley General Tributaria, Ley de Impuesto de Sociedades y Ley de Impuesto de Renta de Personas Físicas. Gestión de recobro en base al Código Civil y Código de Comercio.

Las imágenes captadas se incorporan al tratamiento de video vigilancia.

RECIPIENTS

Se le informa que actúa como encargado del tratamiento en los términos del artículo 28 del RGPD ROC HOTELS INTERNATIONAL SL. No se cederán datos a terceros, salvo obligación legal.

No hay previsión de transferencia de datos a terceros países. No se toman decisiones de adecuación, garantías, normas corporativas vinculantes o situaciones específicas aplicables.

RIGHTS

Cualquier persona tiene derecho a obtener confirmación sobre si en ROC HOTELS INTERNATIONAL SL estamos tratando datos personales que les conciernen. Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos, o en su caso, solicitar la supresión cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos. En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente lo conservaremos para el ejercicio o la defensa de reclamaciones.

Usted tiene derecho a presentar una Reclamación ante la Autoridad de Control: Agencia Española de Protección de Datos (www.agpd.es).

SOURCE

AFECTADO.