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FAQ's
Suites
ROC Portonova
The distance from the Suites ROC Portonova to the airport is 24 km. It is accessible by bus, cab or rental car.
Suites ROC Portonova have private parking for a fee. Reservations are not required for the parking lot.
Breakfast at Suites ROC Portonova is buffet style (only in high season).
At Suites ROC Portonova you can book 1 bedroom apartments and 2 bedroom apartments.
Check-in time at ROC Portonova Hotel will be between 15:00 and 23:59h and check-out time will be between 00:00h and 11:00h. Please contact the establishment to inform them of any timetable other than those stipulated in order to receive authorisation.
At Suites ROC Portonova you can pay for reservations with MasterCard and Visa cards, as well as in cash.
English, German, Spanish and French are spoken at the reception of Suites ROC Portonova.
Suites ROC Portonova are 15 km away, about 10 minutes by car from the center of Palma.
Suites ROC Portonova have an outdoor swimming pool with a children's area and sea view, and a heated indoor pool (seasonal).
Yes, all Suites ROC Portonova have a large balcony.
No, pets are not permitted.
Yes, Suites ROC Portonova are adapted for people with reduced mobility.
No, Suites ROC Portonova are not exclusively for adults.
Suites ROC Portonova are 100 meters from Es Carregador beach, the nearest beach.
Suites ROC Portonova have a Snack Bar in the pool area, even though they are apartments and not a hotel.
Yes, the establishment may request an amount of 200€ as a "deposit" at check-in.
The main difference is that the Suites have been completely renovated in 2025. Please check the features of each one in the “New Suites” section.
The facilities will be available starting from April 2025. However, in exceptional cases, some services may not be available due to renovations.
All of them come with Air conditioning, Full bathroom, Coffee maker, Queen-size bed, Kitchen, Shower, Magnifying mirror, Mini bar, Hygiene products, TV, Walk-in shower, Wifi, Balcony, Safe, Satellite TV, Crib, Electric kettle, Daily cleaning, Refrigerator, Iron, Hairdryer, Smart TV, and Telephone.
Please note: Some services such as swimming pools, bar and entertainment may not be available during the months of November to April. Please contact us for more information.
Important note:
We want to offer you the best possible experience. However, in exceptional cases, some services may not be available due to the renovations we are carrying out. If you have any questions, please consult with our reception and reservations team. We thank you in advance for your understanding and patience during your stay. Sincerely, ROC Hotels
